211 Reports & Data

211 Virginia collects valuable community data through voluntary demographic questions of our callers. We then aggregate that data to provide reports on needs and trends to the community. Organizations often use this information for grant applications & reports, research & analysis, and service expansion opportunities.

Additionally, 211 Virginia has jointly implemented a real-time reporting dashboard in collaboration with Washington University called 211 Counts. Anyone can access live information on trends reported to 211 at va211.211counts.org.

Find statistics on needs and unmet needs of 211 calls for the physical areas you are interested in and view 211 and census data on the map.

                  Video Series:  211 Counts Overview | 211 Counts Control Panel | Quad 1 and 2 | Map | Requests Over Time

Annual Report

Read about how 211 Virginia is working to improve access to critical information and resources for better outcomes

2021-2022 Annual Report

2020-2021 Annual Report

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