211 Virginia University

211 Virginia University is a one-stop resource for nonprofits, government agencies, and faith-based programs in the Commonwealth of Virginia. 211 University provides access to information on events and training opportunities, reports, one-page Quick Guides, downloadable marketing materials, how to connect with the 211 Virginia Community Engagement Team, and more.

211 Virginia is a free and confidential service that connects people with information on available local resources throughout the Commonwealth.

How 211 is Helping Virginians

211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.

No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives. In 2020 alone, more than 260,000 people called or texted 211 for help, and over 100,000 users searched 211 Virginia’s publicly available community resource database at 211Virginia.org

Recommend a Community Partner

211 Virginia maintains a robust agency network that we can refer to quickly and efficiently.

Do you know of an agency you feel might be a good fit for the 211 Virginia database?

Recommend an agency click here.

Next Steps include:

  1. GET LISTED. Please read out Inclusion/Exclusion Criteria. If you believe any of your organization’s services meet our criteria for inclusion, please see 211 Virginia Database Intake Form.

  2. STAY UPDATED. When you became an agency listed in the 211 Virginia database, 211 Resource Specialist and individuals searching the online database can connect to your services and programs. Knowledgeable Database Curators regularly update service listings to ensure our database of more than 6,000 agencies is accurate with the information you need. Visit www.211Virginia.org, and click on Update Your Agency.

  3. SHARE THE NEWS. Help us reach more people by spreading the word about 211 Virginia’s services! Request materials or print them off on our Resource Page.

    • Display or share our marketing materials

    • Stay informed by signing up for our newsletter

  4. ENGAGE. 211 Virginia offers free outreach and education to our community. Our program is strongly committed to community outreach to develop strong and engaged relationships with members of the local community and governmental, advocacy, and service organizations. Our Community Engagement Specialists are available to:

    • Attend resource fairs and networking events

    • Present 211 Virginia Presentations tailored to your need

    • Go to groups of consumers which may have a barrier to contacting us and issue referrals

    • And More!

    Please contact us, if you would like to schedule a Community Engagement Specialists to come to your event or present a Community Resource presentation:

    • Robert Morrow, Statewide Director
      502 Campbell Avenue SW Roanoke, VA 24016 | robertm@councilofcommunityservices.org | 540.524.8740

    • Amanda Holcomb, Community Engagement Manager, Southwest Region
      502 Campbell Avenue SW Roanoke, VA 24016 | amandah@councilofcommunityservices.org | 540.353.9889

    • Brittney Boyd, Southeastern Region
      502 Campbell Avenue SW Roanoke, VA 24016 | brittneyb@councilofcommunityservices.org | 757.817.8967

    • Nelson Diaz, Richmond/Petersburg Region
      502 Campbell Avenue SW Roanoke, VA 24016 | nelsond@councilofcommunityservices.org | 804.650.0501

    • Jakelin Lake, Northern Region
      502 Campbell Avenue SW Roanoke, VA 24016 | jakelinl@councilofcommunityservices.org | 703.712.2722

    • Mary Monaco, Northwest Region
      502 Campbell Avenue SW Roanoke, VA 24016 |marym@councilofcommunityservices.org | 540.597.8903

    • Joan Phelps, Central Region
      1010 Miller Park Square Lynchburg, VA 24501 | joan.phelps@unitedwaycv.org | 434.455.6909

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June 2022 Newsletter

July 2022 Newsletter

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