Join us! 211 Virginia Week, February 10 - 14, 2025!
Uncovering Our New Look and Celebrating 19 Years of Connection in Virginia!
🕵️‍♀️Put on your detective hat and join us for an exciting week of events as we celebrate 19 years of service and uncover our new look, featuring a brand-new website, public search, and database platform!
Over the past year, our squad has worked diligently to connect all the dots and piece together the future of 211 Virginia. This week, we’ll investigate what lies ahead, reflect on our journey, and explore how these transformative updates will enhance our shared missions – connecting Virginians to the vital resources, support, and services they need.
Let’s solve the case of connection together! 🕵️‍♀️
🔍Monday, February 10th, 11:00 AM - State of 211 Virginia
Join us to hear from 211 Virginia’s leadership team as we kickoff 211 Virginia Week with the State of 211 Virginia. In this session, we’ll investigate key milestones, challenges, and successes of 2023-2024. Plus, we’ll uncover exciting updates and share clues about the week ahead and the future of 211 Virginia!
🔍Tuesday, February 11th, 2:11 PM - Website Launch Party
It’s time to uncover our new look! The Website Launch Party is your opportunity to explore 211 Virginia’s newly revamped website and public search. Just like detectives solving a case, prepare to dig into the new features, discover how the public search works, and uncover the tools designed to better support our community partners. Plus, we’ll highlight the work of the special agents, Connect 211 and Firefli, who helped make it all happen, working behind the scenes to bring this transformation to life.
Don’t miss out on cracking the case of 211 Virginia’s new look!
🔍Wednesday, February 12th, 11:00 AM - Decoding the Directory
Get ready to crack the case of 211 Virginia’s Directory and explore our new database platform! In this session, we’ll reveal the critical clues on how to manage your listings or get your listings into the updated platform. Explore the new features, changes, and hidden gems that will make your listings more effective. We’ll also share insider tips and tricks, along with best practices for navigating the system – equipping you with all the tools you need to help us solve the case of connecting Virginians to vital resources, support, and services.
🔍Thursday, February 13th, 2:11 PM - Data Detectives
Take a first glance at our 2023-2024 Annual Report data, marking the final chapter of our previous platform as we close the case. In this session, we’ll investigate community utilization and needs, and more to address human service priorities – identifying key insights from across the state. Join us as we crack the case and examine the clues that drive our communities forward!
🔍Friday, February 14th, 11:00 AM - Celebrating Our Partners in Problem-Solving
The grand finale of 211 Virginia Week celebrates our partners in problem-solving! Join us as we honor the incredible partnerships that help us connect Virginians. We’ll highlight the important role that collaboration plays in building strong communities and share valuable resources, connections, and success stories from our state and local partners. Together, we’ll uncover the power of partnership in addressing the challenges our communities face – solving the case of connection, one collaboration at a time!
Get to Know 211 Virginia
Get to know #Team211 here in Virginia with a short video featuring some of our community engagement and contact center staff.
Beyond the Call
You may know 211 Virginia as the easy-to-remember three-digit dialing code that Virginians use 365 days a year, 24 hours a day to access free and confidential resource referrals, but do you know 211 Virginia Beyond the Call?
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