We’ve Upgraded!
211Virginia.org has been upgraded to serve you better!
Our new 211 Virginia site now houses 211 Virginia University and the public resource directory (coming soon) - making it a true one-stop resource.
Visit us at 211virginia.org to explore the improved experience.
Notice: This site will no longer be available after April 30, 2025, so be sure to update your bookmarks.
211 Virginia is a free and confidential service that connects people with information on available local resources throughout the Commonwealth.
How 211 is Helping Virginians
211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.
No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with resources and services in their community that improve their lives. In 2020 alone, more than 260,000 people called or texted 211 for help, and over 100,000 users searched 211 Virginia’s publicly available community resource database at 211Virginia.org.
Recommend a Community Partner
211 Virginia maintains a robust agency network that we can refer to quickly and efficiently.
Do you know of an agency you feel might be a good fit for the 211 Virginia database?
Next Steps include:
GET LISTED. Please read out Inclusion/Exclusion Criteria. If you believe any of your organization’s services meet our criteria for inclusion, please see 211 Virginia Database Intake Form.
STAY UPDATED. When you became an agency listed in the 211 Virginia database, Community Resource Specialists and individuals searching the online database can connect to your services and programs. Knowledgeable Database Curators regularly update service listings to ensure our database of more than 5,000 agencies is accurate with the information you need. Visit www.211Virginia.org and click on Agency Resources > Add/Update Agency.
SHARE THE NEWS. Help us reach more people by spreading the word about 211 Virginia’s services! Request materials or print them off on our Resource Page.
Display or share our marketing materials.
Stay informed by signing up for our newsletter.
ENGAGE. 211 Virginia offers free outreach and education to our community. We are committed to community outreach to develop strong and engaged relationships with members of the local community and governmental, advocacy, and service organizations. Our Community Engagement Specialists are available to:
Attend resource fairs and networking events.
211 Virginia presentations tailored to your need.
Go to groups of consumers which may have a barrier to contacting us and issue referrals.
And more!
CONTACT US. Connect with 211 Virginia’s Community Engagement Team.
Amanda Holcomb, Director of Community Engagement
amandah@councilofcommunityservices.org | 540.353.9889
Mary Monaco, Team Lead - Community Engagement Specialist, Northwest Region
marym@councilofcommunityservices.org | 540.597.8903
Darion Boisseau, Community Engagement Specialist, Northern Region
darionb@councilofcommunityservices.org | 703.712.2722
Brittney Boyd, Community Engagement Specialist, Southeast Region
brittneyb@councilofcommunityservices.org | 757.817.8967
Nelson Diaz, Community Engagement Specialist, East Central Region
nelsond@councilofcommunityservices.org | 804.650.0501
Lori Rouse Mann, Community Engagement Specialist, Southwest Region
lorim@councilofcommunityservices.org | 276.698.7508
West Central Region
Please contact amandah@councilofcommunityservices.org | 540.353.9889
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